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Your Tickets

1 open
  • #TKT-4417 — Employment tenure gap query

    Assigned to case desk

    Open
  • #TKT-4290 — Invoice copy request

    Resolved — receipt emailed

    Closed

Quick Answers

Why is my case taking longer than estimated?

Turnaround extends when a parameter depends on a third party, such as an HR department or a civil records office. Your case timeline always shows the step currently in progress.

Can I add a parameter to an active case?

Yes. Raise a ticket with the parameter you need and the case desk will quote the difference. Additions before report finalisation do not restart the case.

How do I get my data deleted?

Request deletion from your Profile page. We remove personal data after the statutory retention period following case closure and confirm in writing.